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Alternative Login: Add a Single User 

Learn how to add a user via Alternative Login.

This feature is not available to all customers. Please contact your Account Manager or Support.

  1. Go to Users > Manage Users
  2. Click Add New Users in the top right and select Add New User which is the bottom option
  3. On the Add User form, select the User Types And Role for the type of user that you want to add and then click Next.
    • This is a multi-select menu
    • Based on your own user type and role, you may see different options available to select. You should select the option that best matches the desired permissions for the user you want to add.
  4. Fill out the required files on the the User Details portion of the Add User form
    • Enter the First Name and Last Name fields
    • If the user has an email address, enter their email address in the Email Address field
    • If the user does not have an email address, select Use Username as Login for the Login Option. Enter a Username that the learner can easily remember and then create a temporary password. The learner will be required to change the password when they login for the first time. The temporary password will expire after 180 days, so if the learner has not logged in within 180 days to change their password, you will need to create a new temporary password for them.
  5. Complete the rest of the User Details form
    • Employee ID / Student ID is optional and intended for your internal record-keeping purposes
    • Location will only appear if your account has more than one location set up
    • SSO ID will only appear if your account uses Single Sign-On (SSO) 
    • Send Invitation to User should be checked when adding an administrator. When adding a learner, this should be unchecked since they will receive an email notification when the assignment starts.
    • User Can Edit Their Personal Information? If selected, users can edit any information on their User Profile. We recommend checking this box for administrators only.
    • Do Not Send Training Invitations and Do Not Send Training Reminders can be selected if you do not want this specific user to receive automated Foundry communications. We recommend keeping these unchecked so learners can get notifications about their assignments.
  6. When you have filled in all the appropriate information, click Create User
  7. A confirmation window will appear with the option to copy the temporary password you just created to send to the learner. Be sure to also send along the Login URL to your learner as well.
    To find the Login URL, click View User Detail, or go to Users > Manage Users and click into the specific user’s record. Click Copy Login URL to copy the Login URL to your clipboard.