FAQs

Technical documentation

• Transitioning from Blackbaud ID (BBID) to Foundry Password Login Method
• Sync Learners with API
• Single Sign-On (SSO) FAQs
• SAML SSO System Requirements
• SAML Single Logout
• API FAQs
• API Response Error 429: Too Many Requests
• SAML Glossary
• Testing your SSO Integration
• SSO Setup With WSO2
• SSO Setup with Microsoft Azure
• SSO Setup with Google Workspace
• SSO Setup with OneLogin
• SSO Setup with Okta 
• SSO Setup with Okta
• SSO Setup with Shibboleth
• API Integration
• SAML Tracer
• Webhooks
• Changing an Identity Provider Certificate
• Embedded Content
• SSO Pre-Implementation Checklist
• SSO Troubleshooting: New User Asked to Enter Basic Details (Input Fields are Already Filled In)
• SSO Troubleshooting: A different user with the email <<email address>> already exists
• SSO Troubleshooting: The SAML assertion could not be decrypted
• SSO Troubleshooting: New User Asked to Update Profile ( Input Fields are Blank )
• SSO Troubleshooting: SAML Response StatusMessage of Signature required
• SSO Troubleshooting: SAML ID provider in the request is not configured in the system
• SSO Troubleshooting: The Assertion of the Response is not signed and the SP requires it
• SSO Troubleshooting: User Cannot Be Saved
• SSO Troubleshooting: 400 Bad Request during service provider-initiated SSO
• SSO Troubleshooting: user is not assigned to a role for the application
• SSO Troubleshooting: No NameID element found in the assertion of the Response
• SSO Troubleshooting: Maximum Querystring Length Error
• SSO Troubleshooting: SSO ID not visible when Admin edits Users in Customer Portal
• SSO Troubleshooting: The status code of the Response was not Success, was Requester
• SSO Troubleshooting: Invalid Signature on SAML Response
• SSO Troubleshooting: The status code of the Response was not Success, was Responder
• SSO Troubleshooting: Cannot Edit SSO ID of my Own User
• SSO Troubleshooting: Invalid SAML Response
• SSO Troubleshooting: SAML ID provider in the logout request is not configured in the system
• SSO Troubleshooting: 404 Page Not Found Error during SP-initiated SSO
• SSO Troubleshooting: Current time use earlier than NotBefore Condition
• SSO Troubleshooting: Not a valid audience for this response
• SSO Setup with Microsoft Active Directory Federation Services (AD FS)
• Technical Integrations