FAQs

Answers to commonly asked questions

• Alternative Login: FAQ
• Edit a Quick Assignment
• Retraining Learners
• Delete a Location
• Deactivate a Policy
• Edit Multiple Users With Upload-To-Update
• Communications FAQs
• Using Categories and Labels for Retraining
• How to clear the cache in your Desktop Browser
• Unassign Learners from an Assignment
• Deactivate Multiple Users
• Deactivate a Resource
• User Types and Roles
• Benefits of Training Periods
• Reactivate Users
• Preventing Duplicate Assignments
• Edit a Single User
• Cadence of Reminder Emails in Foundry
• Create a Custom Category
• Send vs. Send Supplemental in Survey Settings under Assignment Creation
• Assignments on Foundry
• Alternative Login: Add Multiple Users
• Teams
• Add a Resource in Another Language
• Add A New Resource
• Add a Policy in Another Language
• Add a New Policy
• Edit an Invitation Template
• Add Or Edit A Custom Category For A Single User
• Edit an Automated Assignment
• Edit Multiple Users Using A Quick List
• Edit an Existing Location
• Edit Multiple Users from Manage Users
• Manage Administrative Access
• Edit a User's Location
• Update a User to an Administrator
• Resetting Your Password as an Admin
• Resetting a Password For an Admin or Learner
• Deactivate an Assignment
• Preparing Your Foundry Account for Deactivation
• User Creation Troubleshooting Steps
• Foundry Assignment Status Guide
• Edit an Existing Policy
• Edit an Existing Resource
• Foundry for Team Leads
• Scheduling Communications
• Alternative Login: Reset User Passwords
• Steps for Downloading the New Certificate in Foundry