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Alternative Login: Add Multiple Users

Learn how to add multiple users with Alternative Login. 

 

  1. Go to Users > Manage Users
  2. In the top right corner, click Add New Users and select Upload New Users which is the top option

  3. To prepare your user list, follow the steps below:
    • Download the User List Template. There is a separate template for users that have email addresses versus users that do not have email addresses. Select the appropriate template and then click Download Template.

    • Download the Legend to easily reference the fields you need to fill out the template.

    • Fill in your User List Template with your organization’s data and save as a .CSV. As you can see in the example below, Email (Column E) is not required while Username and Password are (Columns C and D).

    • If you have a large number of learners being added this way, it is recommended to use the same temporary password for everyone to easily communicate it out in tandem with the Login URL. These temporary passwords expire after 180 days. New learners will be required to reset their passwords the first time they log in.
  4. Click Next and upload your file. Proceed to the next page to complete the upload.
  5. Go to Users > User Uploads to confirm everyone was correctly imported and review any rejected rows

 Note: Organizations are able to upload learners with and without an email address.  Generally, we recommend that you  select one log in method across your organization.  If, however, your organization has some learners with an email address and others without, you will have to upload the two populations on separate spreadsheets.  When utilizing alternative log in, the administrator will have to communicate to learners when and how to log in.