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Resetting Your Password as an Admin

Learn how to reset your password as an Admin.

To reset your password as an admin, follow the below steps:

  1. Go to "My Profile" up on the top right
  2. Click on the "Edit Profile" button on the top right
  3. Scroll down to "Change Password" 
  4. Input your Current Password, New Password, and Password Confirmation
  5. Click "Save". 

Your password:

  • Must include characters from at least three of these four categories: uppercase letters, lowercase letters, numbers, and special symbols (!@#$%*).

  • Must contain at least 12 characters  

  • Must be different from previous 6 passwords 

 

Password Restrictions:

The password must not contain any of these words related to company, brand and product names, fields related to date/calendar/time, personally identifiable information (PII), or the actual word “password”. Forbidden words include: 

  • Any of the 12 month names: January, February, …, December. English or Spanish. 

  • Seasons: winter; spring; summer ;fall; autumn, plus the Spanish words for the same seasons (invierno; primavera; verano; pero) 

  • Names of the 7 days of the week: Monday, Tuesday, etc., plus plus the Spanish words 

  • The actual word “password”, or  variations like p@$$w0rd. 

  • Any 4 digit number between 1900 and the current year plus 5 years ahead 

  • Something that looks like it might be a calendar date, e.g. 12312023 or 310583 and possibly other formats that look date-like. 

  • Any of the specific user’s own data including: first name, last name, organization name, email, parent email, SSO ID, username, employee ID or student ID.  

 

Password Best Practices:

Pass phrases are recommended for passwords. Think of a phrase and use the first letter in each word as your letter string for your password and append characters.  

Example: These are a few of my favorite things 

Password: Taafomft!79*