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SSO Troubleshooting: SAML ID provider in the logout request is not configured in the system

Learn how to troubleshoot SAML ID provider in the logout request is not configured in the system error.

Error

You may see this error during single logout after a user tries to log out of Foundry after having logged in with single sign-on.

Explanation

This error is caused by having an incorrect URL entered in the identity provider single logout URL in the Foundry identity provider configuration.

Resolution

To resolve this error, in the Foundry customer admin portal, update the identity provider configuration and ensure the Single Logout URL is the correct URL in your identity provider system.