SSO Troubleshooting: SAML ID provider in the request is not configured in the system

Explanation

This error occurs when the Issuer in your IDP’s SAML Response is not the same as the Entity ID that is in the IDP setup in Foundry. When Foundry receives a SAML Response, Foundry takes the Issuer in the Response and tries to locate a IDP setup in your Foundry organization whose Entity ID is equal to that Issuer. A common reason this might happen is if you have multiple Entity IDs, or your Entity ID is has a mismatch between “http” and “https”, for example.

Resolution

Ensure that the IDP Entity ID in the Foundry identity provider configuration is the same as the Issuer in your identity provider's SAML Response.