Testing and Troubleshooting (SCORM)

We strongly recommend that you test your course package through your LMS/HRIS to ensure a smooth launch and that all data is appearing as expected. In addition, administrators will need to preview specific configured pages.  If administrators want to preview a full course, you’ll have to create a test assignment in your LMS.

 Below are instructions and things to note to properly test the course packages:

• Course Launches
  • When you launch the course, a pop-up should appear with the training in it
  • You may have to allow pop-ups, so simply click Allow if this prompt comes up
• Fits Window Size
  • The window should be adjustable allow you to see the full course
• Profiles Services
  • If the course is a profile services course, there will be different content based on location and role (supervisor/non-supervisor)
• Customizations display
  • If the course has customizations, such as a policy or resources page, they should display in the course
  • You will be notified if this is something you need to check for while taking the course
• Policy acknowledgment functions as expected
  • Learners cannot progress without signing the policy
• Content displays properly
  • Content is not outside the readable area
  • Content doesn’t overlap with itself of images
• Activities work as expected
  • Interactive pages, such as pages with selecting paths, flip cards, should function properly
• Completion passing to Foundry
  • This can be checked by the person who sent you the package once you have exited the course
• Progress saved when you exit and re-enter
  • Once complete, go back into the course and ensure you land on the completion page, and that you’re also able to go back and review previous pages
• Completion data saves in your LMS (most important)