User Upload Page Overview

The User Uploads page is where an administrator can view all historical uploads to add new users to Foundry and to update existing users. To locate this page navigate to the left-hand navigation pane and click on “Users”. From there, click on “User Uploads”. Below is an overview of the fields located on that page and how the information can be utilized as an administrator.

File Name

• The name of the .CSV file that is uploaded.
• We recommend making clear of who is included in the list to easily reference later on.

Upload Type

• New Users = These users do not currently exist in Foundry and are being created with this upload. The email addresses or SSO IDs cannot already exist in Foundry.
• Update Existing = These users already exist in Foundry and are being updated in bulk. Foundry looks for existing email addresses to identify profiles and update the other information in the file.

Imported Rows = A .CSV file containing all the users successfully imported.

Rejected Rows = A .CSV file containing all the users that were rejected from Foundry. Download the file to identify why those users were rejected. Possible Errors:

• Location name cannot be found.
• Location in template does not match a Location in Foundry.
• Invalid [Custom Category]
  • The Custom Label under the [Custom Category] does not match a Custom Label in Foundry.
• Could not encode some characters for this user data. Please add this user manually.
  • Certain characters could not register for the bulk upload. Add the learner individually to Foundry.
• Email has already been taken.
  • A user in your account already exists using that email address, but may be listed under a User Type that you do not have access to.
• SSO ID has already been taken.
  • A user in your account already exists using that SSO ID.
• Rule Set Roles [[“role default is invalid”]].
  • The User Role is missing. Write a “Y” in one of the columns with that option per user.

Upload = Date when the file was uploaded.

Delete Blanks?

• Yes = Blank cells will delete any existing learner data in Foundry
• No = Blank cells do nothing and maintain existing data in Foundry

Status

• Complete = The full file was processed, but there may be some rejected rows.
• Incomplete = An error occurred and the entire file was not processed. Click on the (Incomplete) icon to Preview the user list and make any adjustments to the file.

Actions = Delete the upload record. This can only be done for Incomplete Uploads.